Privacy Policy

LEGALS

www.stone-world.es is an internet domain owned by:

STONE-WORLD MALLORCA, S.L.U.
B57798175
Gremi Fusters nº33 local 5,
07009 Palma de Mallorca

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, we detail our Privacy Policy below.

We reserve the right to modify this Privacy Policy to adapt it to new legislation, case law or interpretations by the Spanish Data Protection Agency. In this case, such changes will be announced, clearly indicating the modifications made in advance and requesting, if necessary, acceptance of such changes.

The user and/or customer undertakes that all the data provided by them is true and correct.

What type of data are we going to use?

Identification and contact details (name, telephone number, email address, postal address)

For what purposes will we use user data?

• Responding to requests for information or contact received via the web form or email.
• Managing commercial relationships with potential customers and suppliers.
• Sending, where appropriate, information about our services related to natural stone and construction.
• For tax, accounting and administrative management purposes, in order to manage the service requested by the user and/or customer and the corresponding legal obligations arising from the service provided.

What are the legitimate grounds for processing?

We may process the personal data of users and/or customers due to a legitimate interest, in relation to the service we provide and in relation to sending communications regarding our service.

When the basis for processing is consent, we will request acceptance as a legitimate basis for using the data. Users may revoke their consent at any time by sending us an email to info@stone-world.es

How long will we retain user data?

We will retain the personal data of users and/or customers in our information systems for as long as necessary, for the duration of the customer relationship, and to comply with legal obligations.

To whom may we disclose user data?

User and/or customer data will not be transferred to third parties except in cases where there is a legal obligation to do so, where you expressly authorise us to do so, and/or where it is necessary to comply with the contract agreed upon to provide our service.

In order to manage the service you request from us, in some cases it will be necessary to transfer the data to companies within the same group and/or service providers for administrative purposes, storage, or to support communication. In this case, we will formalise a data processing agreement with these companies, in accordance with the provisions of the General Data Protection Regulation (GDPR).

No data transfers outside the European Union are planned, except in cases where the user expressly authorises us to manage the service we offer.

How can users exercise their rights regarding their data?

The user and/or customer may exercise their rights of access, rectification, opposition and deletion of their data, as well as request the limitation and portability of their data by sending an email to: info@stone-world.es 

In the following cases:

• To rectify inaccurate data or, where appropriate, request its deletion (right to be forgotten) when, for example, you have withdrawn your consent. In this case, we will only keep it for the exercise or defence of claims and/or for compliance with a legal obligation.
• To request the limitation of data processing when, for example, the data is no longer necessary for the purposes for which it was collected.
• To request the portability of user data in an automated format that allows it to be copied, transferred and transmitted, when the processing is carried out by automated means.
• In addition, you may lodge a complaint with the Supervisory Authority (Spanish Data Protection Agency). www.agpd.es )

What type of data is expendable?

The mandatory nature of certain data collection will be indicated on the forms available on the website by means of an asterisk (*) and/or a warning. Failure to provide such data may prevent us from providing all services related to such data, releasing us from any liability for the non-provision or incomplete provision of these services.